Business & Consumer Services » Business Services » Customer service in the U.S. | Customers who stopped doing business due to poor customer service U.S. 2017

Customers who stopped doing business due to poor customer service U.S. 2016-2017

Share of customers in the United States who stopped doing business with a company due to poor customer service in 2016 and 2017

The data displays the share of customers in the U.S. who stopped doing business with a company due to poor customer service in 2016 and 2017. In 2017, 54% of customers stated that they stopped doing business with a company due to poor customer service.

2016	49
2017	54

Customers who stopped doing business due to poor customer service U.S. 2016-2017

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