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Share of customers by if self-service helped with their issue U.S.& worldwide 2017

If you have used a self-service support portal for customer service, did you find the response you were looking for?

This survey shows the share of customers by if the self-service support portal for customer service helped them solve their issue in the United States and worldwide as of 2017. During the survey, 78% of respondents from the U.S. stated that they found the response they were looking for.

Yes	78	79
No	22	21

Share of customers by if self-service helped with their issue U.S.& worldwide 2017

StatInvestor