The data displays the service attributes in Starbucks drive-thrus in the U.S. as of July 2017. During the survey, at 88% of the visits to a Starbucks drive-thru an employee said 'thank you'.
Thank you | 88 |
Eye contact | 88 |
Pleasant demeanor | 86.8 |
Smile | 77.8 |
Please | 43.1 |
None of the above | 1.8 |