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Consumers that would switch bank if they did not offer up-to-date tech in Europe 2016

Share of consumers that would switch bank or insurer if they did not offer up-to-date technology for interaction in Europe as of 2016, by country

The data depicts the share of consumers in Europe that would switch bank or insurer if they didn't offer up-to-date technology for interaction as of 2016, by country. It can be seen that one third (33%) of consumers in Switzerland stated that they would switch bank or insurer if they didn't offer up-to-date technology at that time.

Spain 47
Eastern Europe 43
United Kingdom 39
Average 37
Benelux 36
France 36
Switzerland 33
Germany 27