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Consumer usage of financial services in the United States 2016

Consumer usage of financial services in the United States in 2016

The data displays consumer usage of financial services in the U.S. in 2016. During the survey, 22% of the respondents said they use telephone banking.

Personal checking account 79
Credit card 74
Online banking 67
Online banking via laptop computer/PC 59
Mobile banking via smartphone/tablet computer 43
Overdraft services/flexible credit lines 29
Investments 26
Telephone banking 22
Personal loans 18
None of the above 4