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Reasons for U.S. users to not use mobile banking services in 2015

Reasons for not using mobile banking services in the United States in 2015

The data describes the reasons for not using mobile banking services in the U.S. in 2015. During the survey period, it was found that 87.9% of U.S. adults did not use mobile banking because they felt their banking needs were being met without it.

I’m concerned about the security of mobile banking	72.7
My banking needs are being met without mobile banking	87.9
I don’t see any reason to use mobile banking	78.3
The mobile phone screen is too small	43.1
I don’t have a smartphone	27.4
My bank charges a fee for using mobile banking	6.3
I don‘t do the banking in my household	15.3
I don’t trust the technology	40.2
It’s too difficult to use mobile banking	18.2
Refused/no to all	2.7

Reasons for U.S. users to not use mobile banking services in 2015

StatInvestor