The data displays the share of mobile device users who wanted the ability to communicate with the bank via social media in future mobile banking apps in 2016, by region. In Asia-Pacific, 39% of the respondents wanted this feature to be included in future banking apps.
Africa/Middle East | 40 |
Asia-Pacific | 40 |
Latin America | 38 |
Europe | 15 |
North America | 14 |