The figure shows the reasons for not using home banking systems among Italians in 2017. According to the survey, around 41% of respondents did not use online banking because they preferred human contact.
Home banking generally refers to either banking over the telephone or on the internet. Online banking, also known as internet banking, e-banking or virtual banking, is an electronic payment system that enables customers of a bank or other financial institution to conduct a range of financial transactions through the financial institution's website.
