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Customer satisfaction index (CSI) for Sberbank Russia 2015-2017

Customer satisfaction index (CSI) quarterly for Sberbank Russia from 2015 to 2017

The data depicts the overall customer satisfaction index (CSI) for the Russian based Sberbank from 2015 to 2017. It can be seen that Sberbank customer satisfaction increased slightly during the period under observation, reaching a value of 9.4 (of a possible 10) as of 2017. This was an increase of 0.1% in comparison to the previous year.

2015 9.1
2016 9.3
2017 9.4