Financial Services » Banking » The Royal Bank of Scotland | Complaints against banking services in the UK 2017

Customer complaints against banking services in the United Kingdom in H2 2017, by company

Number of banking & credit cards services customer complaints in the United Kingdom in the second half of 2017, by company
Created with Highcharts 5.0.14242 063242 063183 175183 175154 203154 203133 962133 962130 890130 890124 412124 41246 98446 98439 06739 06736 07336 07319 75519 755242 846242 846183 565183 565148 211148 211132 027132 027131 986131 986120 713120 71347 48547 48539 03539 03536 05836 05819 67719 677Barclays Bank PlcHSBC Bank PlcLloyds Bank PLCSantander UK PlcNational Westminster Bank PlcBank of Scotland plcRoyal Bank of Scotland PlcNationwide Building SocietyTSB Bank plcClydesdale Bank Plc020k40k60k80k100k120k140k160k180k200k220k240k260k

The data describes the number of customer complaints against banking products and services in the UK in the second half of 2017, broken down by company. Approximately 242 thousand complaints were submitted and 242.8 thousand complaints reviewed against Barclays Bank plc in the second half of 2017.

Barclays Bank Plc 242063 242846
HSBC Bank Plc 183175 183565
Lloyds Bank PLC 154203 148211
Santander UK Plc 133962 132027
National Westminster Bank Plc 130890 131986
Bank of Scotland plc 124412 120713
Royal Bank of Scotland Plc 46984 47485
Nationwide Building Society 39067 39035
TSB Bank plc 36073 36058
Clydesdale Bank Plc 19755 19677
MBNA Limited 18259 18305
Vanquis Bank Limited 18116 15731
Bank of Ireland (UK) Plc 17354 17310
Co-operative Bank Plc, The 15712 15811
Marks & Spencer Financial Services Plc 15657 15237

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