Financial Services » Banking » The Royal Bank of Scotland | Complaints against Royal Bank of Scotland in the UK 2017

Complaints opened against Royal Bank of Scotland products in the United Kingdom in H1 2017

Total number of complaints against Royal Bank of Scotland opened in the United Kingdom as of first half of 2016, by product type (per 1,000)

The data describes the number of complaints filed with the Financial Conduct Authority (FCA) regarding financial products offered by the Royal Bank of Scotland in the UK in the first half of 2017. In this time there were 10 complaints per one thousand insurance and pure protection policies in force.

General Insurance & Pure Protection (per 1,000 policies in force) 10
Banking & Credit Cards (per 1,000 accounts) 7.1
Home Finance (per 1,000 balances outstanding) 7
Investments (per 1,000 client accounts) 0.7
Decumulation, Life And Pensions (per 1,000 policies in force) 2.7

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