The data describes the number of complaints to the Financial Conduct Authority (FCA) regarding the general insurance and pure protection related products in the UK between the first half of 2010 and the first half of 2017. In the first half of 2017, the FCA received more than 1.8 million customer complaints about general insurance and pure protection products.
H1 2010 | 518137 |
H2 2010 | 732071 |
H1 2011 | 834782 |
H2 2011 | 1215615 |
H1 2012 | 2367172 |
H2 2012 | 2496042 |
H1 2013 | 2131962 |
H2 2013 | 1733881 |
H1 2014 | 1577567 |
H2 2014 | 1395172 |
H1 2015 | 1201893 |
H2 2015 | 1245153 |
H1 2016 | 1254060 |
H2 2016 | 1563056 |
H1 2017 | 1800362 |