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Insurance and pure protection products customer complaints in the United Kingdom 2010-2017

Total number of complaints regarding general insurance and pure protection related products in the United Kingdom from 1st half 2010 to 1st half 2017

The data describes the number of complaints to the Financial Conduct Authority (FCA) regarding the general insurance and pure protection related products in the UK between the first half of 2010 and the first half of 2017. In the first half of 2017, the FCA received more than 1.8 million customer complaints about general insurance and pure protection products.

H1 2010 518137
H2 2010 732071
H1 2011 834782
H2 2011 1215615
H1 2012 2367172
H2 2012 2496042
H1 2013 2131962
H2 2013 1733881
H1 2014 1577567
H2 2014 1395172
H1 2015 1201893
H2 2015 1245153
H1 2016 1254060
H2 2016 1563056
H1 2017 1800362