Financial Services » Insurance » Insurance industry UK | Buildings insurance complaints in the UK 2018

Buildings insurance related customer complaints in the United Kingdom 2009-2018

Number of complaints regarding buildings insurance submitted to the Financial Ombudsman in the United Kingdom from 2009/2010 to 2017/2018

The data depicts the number of complaints submitted to the Financial Ombudsman regarding buildings insurance related issues in the UK between the financial years of 2009/2010 to 2017/2018. It can be seen that the number of buildings insurance complaints increased overall during the period under observation, reaching a total of more than 4.7 thousand as of 2017. The smallest number of complaints during this period were found in 2009/2010, when a total of over 3.4 thousand complaints were recorded.

2009/10 3437
2010/11 3469
2011/12 4556
2012/13 4611
2013/14 4095
2014/15 4510
2015/16 4095
2016/17 4815
2017/18 4726