Mortgage consumer complaints reported to CFPB in the United States 2017

Distribution of mortgage complaints reported to Consumer Financial Protection Bureau in the United States in 2017

The data illustrates the distribution of mortgage complaints reported to the Consumer Financial Protection Bureau in the U.S. in 2017. It was found that 41% of complaints submitted dealt with trouble during the payment process.

Trouble during payment processing 41
Struggling to pay mortgage 37
Applying for a mortgage or refinancing an existing mortgage 12
Closing on a mortgage 7
Problem with a credit report or credit score 1
Other 1