The data illustrates the distribution of mortgage complaints reported to the Consumer Financial Protection Bureau in the U.S. in 2017. It was found that 41% of complaints submitted dealt with trouble during the payment process.
Trouble during payment processing | 41 |
Struggling to pay mortgage | 37 |
Applying for a mortgage or refinancing an existing mortgage | 12 |
Closing on a mortgage | 7 |
Problem with a credit report or credit score | 1 |
Other | 1 |