The data shows the factors that patients consider to be 'important' when selecting a dentist in the UK in 2016. The most important factor for patients visiting a dentist is trust.
Trust | 94 |
Confidence that surgery is sterile and hygenic | 93 |
Clear explanation of treatments and procedures | 92 |
Good customer service | 90 |
Convenience of appointment times | 86 |
Being seen on time for their appointment | 85 |
Clear communication of steps to take in between appointments | 83 |
Reputation/recommendation of the practice | 83 |
Convenience of the practice's location | 81 |
Value for money | 79 |
Quality accreditations/awards | 37 |