Distribution of emergency 999 calls in England 2011-2015, by category of call

Proportion of emergency 999 calls presented to switchboard in England from 2011 to 2015, by category of call

The data shows the proportion of emergency calls presented to switchboard in England, from 2011 to 2015. In the period from 2012 to 2013, 77.6% of emergency calls presented to the switchboard received a telephone or face-to-face response.

2011-12 1.2 78.3 0.9 5.2 13.2 5.4
2012-13 1.4 77.6 1.1 6 13 6.2
2013-14 1.2 75.4 0.8 5.9 9.6 5.6
2014-15 1.3 71.9 0.9 8.1 7.8 5.5