Health Care & Life Sciences » Hospitals, Physicians & Pharmacies » Millennials and health in the U.S. | Reasons to contact health insurance provider by generation U.S. 2017

Reasons U.S. patients contacted their health insurance as of 2017, by generation

Percentage of U.S. patients that contacted their health insurance company for select reasons within the past year as of 2017, by generation

The data displays the percentage of U.S. insured patients that had select reasons to contact their health insurance provider within the past year as of 2017, by generation. According to the data, among Millennials, 26% had contacted their health insurance to find a healthcare provider within the past year.

Ask questions about plan coverage	21	27	22	18
Ask questions about wellness plan	11	18	12	6
Find a healthcare provider	15	26	18	7
Check on authorization for services	14	16	16	12
Check on claims status	14	14	11	15
Check on provider payment status	12	14	14	9
Seek guidance on health issues	7	11	7	4
Other	3	1	3	5
I have not contacted my health insurance company over the past year	54	43	56	58

Reasons U.S. patients contacted their health insurance as of 2017, by generation

StatInvestor