This survey shows the share of consumers who never took select actions before or after a medical visit or when making decisions in the U.S. in 2018, by generation. Almost 49% of Millennials had never compared costs for any recommended medical services from different providers or facilities to find the best value.
Never compared costs for any recommended medical services from different providers or facilities to find best value | 49 | 62 | 69 | 56 |
Never brought along a friend or family member with me for my visit as my advocate or for support | 43 | 57 | 58 | 55 |
Never asked a provider or insurance company about costs or looked up costs for any medical services recommended for me | 38 | 46 | 48 | 51 |
Never brought a list of questions to a visit | 39 | 37 | 31 | 47 |