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Limitations in accessing government services among non-English users in India 2016

Limitations in accessing digital governmental services among non-English internet users across India in 2016

The data describes the limitations in accessing digital governmental services among non-English internet users across India in 2016. Limited local language content and platform was the largest limitation with about 54% of respondents claiming it was a barrier to access during the measured time period.

Limited local language content and platform 54
Lack of interest among users 38
Limited comfort in accessing the content on user's device 36
Lack of awareness about the category 23

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