The data displays the ways businesses use customer data to increase their competitive advantage in the U.S. as of November 2017. During the survey, 61% of respondents stated they used their data to improve their relationships with customers.
Better relationships with customers | 61 |
Better insight for decision-making | 59 |
More efficient business practices | 57 |
Improved marketing efforts | 49 |
Compliance with regulations | 43 |