The data displays the preferred form of retail personalization among shoppers in North America as of November 2017, broken down by gender. The findings show that 32% of female respondents cited a personalized purchase journey as their preferred form of retail personalization; only 13% of responding women and men prioritized personalized advertising.
Personalized support | 55 | 53 |
Personalized purchase journey | 32 | 34 |
Personalized advertising | 13 | 13 |