The data displays the share of U.S. consumers who expect to be delivered personalized experiences within one hour of identifying themselves to a brand as of September 2017. The results reveal that 32% of responding consumers expected to get a relevant discount within an hour of interacting with a brand in a way that allows that brand to identify them, with 25% of respondents expecting to receive a personalized newsletter within one hour.
Get a relevant discount | 32 |
Get served personalized online ads | 31 |
Get personalized product recommendations on website or app | 27 |
Get a personalized newsletter | 25 |