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U.S. consumer view of successful online personalization use 2017, by industry

Share of consumers who think companies are successful at delivering online personalized experiences in the United States as of April 2017, by industry

The data displays how well companies' websites and mobile apps are delivering personalized experiences according to consumers in the United States as of April 2017, broken down by industry. The findings show that 71% of respondents felt that grocery and drug companies' websites and mobile apps were doing very or somewhat well at delivering personalized experiences.

Online retailer	81
Grocery/drug store	71
Media/entertainment	70
Department/mass merchandise store	69
Restaurant/food ordering service	66
Travel & leisure	64
Financial institution	59
Automotive	55

U.S. consumer view of successful online personalization use 2017, by industry

StatInvestor