The data describes the factors most impacting U.S. consumers decision to buy a retail product through a brand's social media channel. According to the August 2017 findings, 50% of respondents stated that user-generated content such as images from customers who had previously purchased the product would increase their likelihood of buying.
UGC like images from customers who previously bought the product | 50 |
Easy payment system with information already saved (like Amazon Pay) | 49 |
Recommendations of other products I'd like | 39 |
Ability to buy directly through social media | 36 |