The data displays the leading brand behavior on social media that prompt U.S. users to unfollow brand pages. According to the January 2017 survey, 17.6% of Millennial respondents have unfollowed a brand's social media page because they found the brand spammed them too much.
Annoying | 22.4 | 22 | 21.5 |
Bad experience | 21.2 | 13.6 | 21.5 |
Spammy | 17.6 | 20.3 | 29.2 |
Offensive | 6.5 | 17.8 | 9.2 |
Unresponsive | 5.9 | 5.9 | 4.6 |