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Average Twitter brand audience sentiment 2017, by vertical

Average audience sentiment of brands on Twitter as of 1st half 2017, by vertical

The data describes the average audience sentiments of brands on Twitter as of the first half of 2017, broken down by vertical. According to Brandwatch, in terms of audience sentiments, the industry with the highest positive sentiment among its audience was luxury fashion with a recorded value of 92.99 percent, while in comparison telecommunication ranked in the highest in terms of negative audience sentiment. Telecommunications had a recorded value of 45.77% for negative audience sentiment.

Luxury Fashion 92.99 7.01
CPG 86.46 13.54
Packaged Food and Beverages 84.12 15.88
Automotive 81.91 18.09
TV Networks 78.99 21.01
Consumer Technology 78.27 21.73
Retaurants 77.06 22.94
Alcohol 75.16 24.84
Average 72.42 27.58
Non-Profits 66.47 33.53
Retail 65.28 34.72
Public Sector 63.88 36.12
Pharmaceuticals & Healthcare 63.58 36.42
Airlines 63.42 36.58
Financial Services 54.51 45.49
Telecommunication 54.23 45.77