Internet » Demographics & Use » Broadband in the UK | Time taken to resolve broadband issues by provider UK 2017

Time taken to resolve broadband user issues in the United Kingdom 2017, by provider

Time taken before broadband user issues were resolved by service provider in the United Kingdom in 2017, broken down by service provider

The data shows the reported time taken to resolve issues related to service for broadband users in the UK in 2017. 56% of TalkTalk broadband customers stated that their issues were resolved in less than one hour.

BT	48	26	9	16
Sky	29	33	18	20
TalkTalk	56	19	9	15
Virgin Media	41	29	15	14
EE/Orange	25	26	28	19

Time taken to resolve broadband user issues in the United Kingdom 2017, by provider

StatInvestor