The data shows the type of issue for broadband users during their most recent contact with their service providers in the UK in 2017, broken down by provider. An overall 22% share of users had a complaint with regards to billing and customer service across the industry.
BT | 20 | 22 | 56 | 2 |
Sky | 25 | 23 | 49 | 3 |
TalkTalk | 18 | 10 | 68 | 4 |
Virgin Media | 27 | 17 | 55 | 2 |
EE/Orange | 29 | 24 | 44 | 3 |
All Broadband | 22 | 19 | 56 | 2 |