Internet » Demographics & Use » Broadband in the UK | Issues broadband users contact provider for in the UK 2017

Type of issues broadband users would contact their provider for UK 2017, by provider

Type of issue broadband users would contact their provider for during most recent contact in the United Kingdom in 2017, broken down by provider

The data shows the type of issue for broadband users during their most recent contact with their service providers in the UK in 2017, broken down by provider. An overall 22% share of users had a complaint with regards to billing and customer service across the industry.

BT 20 22 56 2
Sky 25 23 49 3
TalkTalk 18 10 68 4
Virgin Media 27 17 55 2
EE/Orange 29 24 44 3
All Broadband 22 19 56 2