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Reasons for contacting broadband service providers in the United Kingdom 2017

Share of issues customers contacted their broadband service providers for in the United Kingdom in 2017

The data shows the type of issues for broadband service users when contacting service provider in the UK in 2017. The majority of respondents, which corresponded to 56 percent, contracted their provider about service issues.

Service issues 56
Billing and customer service 22
Repairs and installation 19
Something else 2