Internet » Demographics & Use » Broadband in the UK | Satisfaction after broadband customer service complaint UK 2012-2016

Broadband provider: customer service satisfaction after complaint in the United Kingdom 2012-2016

Satisfaction after contacting customer services for broadband provider with a complaint in the United Kingdom from 2012 to 2016

The data shows user satisfaction with customer services among those who contacted their broadband service provider with a complaint in the UK from 2012 to 2016. In 2016, 56% of customers reported being satisfied with their service following their complaint.

2012 44 30 26
2013 50 29 22
2014 53 27 20
2015 61 24 15
2016 56 27 17

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