Internet » Demographics & Use » Broadband in the UK | Broadband internet complaints in the UK 2014-2018

Number of complaints for broadband providers in the United Kingdom Q3 2014-Q1 2018

Number of complaints for broadband internet providers in the United Kingdom from third quarter 2014 to first quarter 2018 (complaints per 100,000)

The data shows the number of complaints received by every main broadband provider in the UK from quarter three in 2014 to quarter one in 2018, per every 100,000 customers. During the first quarter of 2018, Virgin Media had 12 complaints, whereas Sky had seven complaints. The industry average during the first quarter of 2018 was 16.

Q3 2014	33	24	25	27	17	7	6
Q4 2014	42	22	23	26	16	6	6
Q1 2015	51	22	28	25	17	9	5
Q2 2015	45	20	27	22	16	7	5
Q3 2015	45	34	33	35	22	7	6
Q4 2015	34	31	32	28	19	7	6
Q1 2016	34	27	30	31	19	8	6
Q2 2016	21	23	21	26	15	7	5
Q3 2016	26	30	19	36	20	11	7
Q4 2016	26	30	29	33	21	13	8
Q1 2017	25	25	29	34	21	13	8
Q2 2017	15	20	24	28	18	13	7
Q3 2017	10	27	30	25	18	14	7
Q4 2017	12	27	31	27	18	14	7
Q1 2018	13	20	29	23	16	12	5

Number of complaints for broadband providers in the United Kingdom Q3 2014-Q1 2018

StatInvestor