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CIO operational priorities worldwide 2016-2018

Operational priorities of chief information officers (CIOs) worldwide between 2016 to 2018

The data illustrates the key priorities chief information officers are expected to address worldwide, from 2016 to 2018. At that time, 62% of respondent CIOs said they were expected to deliver consistent and stable IT performance to the business.

Improving business processes	57	59	62
Delivering consistent and stable IT performance to the business	52	63	62
Increasing operational efficiencies	58	62	62
Saving costs	50	54	55
Enhancing the customer experience			55
Developing innovative new products and services	42	51	53
Improving cyber security	41	40	49
Delivering business intelligence/analytics	46	46	48
Improving efficiencies through automation			45
Managing operational risk and compliance	36	34	38
Driving revenue growth	40	40	38
Better engagement with customers/prospects	38	31	32
Dealing with regulations			31
Improving efficiencies through technology estate simplification			29
Improving time to market	26	23	24
Improving the success rates of projects	26	23	23
Improving insights & decision making through AI			23
Outperforming competitors with new business models	24	22	21
Enabling mobile commerce	19	19	19

CIO operational priorities worldwide 2016-2018

StatInvestor