The data describes the most common global Facebook user brand interactions on the social network as of the second quarter of 2015. During the survey period, 17% of active Facebook users had asked a question about a product they were interested in buying within the last month.
"Unliked" a product or brand, i.e. stopped following them | 19 |
Posted a question or comment on a company, brand or product's Facebook fan page | 18 |
Asked a question about a product I am interested in buying | 17 |
Posted a negative comment about a product or brand | 11 |