U.S. customer satisfaction with e-government services 2018

The data illustrates the customer satisfaction with the overall e-government sector as measured by customer satisfaction index score. As of the first half of 2018, customer satisfaction with e-government services reached a score of 75 index points. The score for e-government is aggregated from measurements in the categories of federal e-commerce and transaction websites, news and information websites, as well as portals and career pages.