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Online and mobile interaction with public services 2014

How often, if at all, are you currently using digital channels to do business with public services?

The data describes user interaction rates with digital public services in selected countries as of January 2014. During the survey period it was found that 28% of respondents from Germany never used digital channels to do business with public services.

Saudi Arabia	7	28	32	33
Norway	5	34	39	22
India	9	31	39	22
UAE	8	32	34	26
Singapore	10	30	43	16
United Kingdom	15	33	40	13
South Korea	9	42	38	11
United States	24	30	33	13
Brazil	29	41	19	11
Germany	28	48	19	5

Online and mobile interaction with public services 2014

StatInvestor