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Interest in using social media when interacting with public services 2014

Would you personally like to use social media in the future when interacting with government departments offering public services?

The data describes the share of citizens who are interested in using social media when interacting with government departments offering public services. As of January 2014, 81% of respondents from India used social media to contact public services or expressed an interest in doing so.

Saudi Arabia 18 82
India 19 81
Brazil 19 81
UAE 21 79
South Korea 29 71
Singapore 32 68
Norway 40 60
United States 55 45
United Kingdom 60 40
Germany 67 33