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U.S. shopping cart abandonment rates of selected categories 2018

Products and service categories most commonly abandoned in their digital shopping carts by internet users in the United States as of March 2018

The data describes the most common products and services abandoned in their digital carts by internet users in the U.S. as of March 2018, by category. According to the findings, 40% of internet users abandoned online fashion orders, whereas fitness equipment purchases had an abandonment rate of 2%.

Online shopping cart abandonment Despite a growing share of shopping happening online, getting customers to follow through and complete an online purchase can be difficult. Online shoppers are faced by a barrage of distractions when browsing or attempting to make a purchase online.

Clothes 40
Tech 18
Homeware 16
Trips (flights, hotels, etc.) 8
Events (concerts, plays, sporting events, etc.) 7
Jewelry/accessories 6
Food 4
Fitness equipment 2