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Use of services offered by shipping providers among U.S. online shoppers 2017

Which of these services offered by shipping providers have you already used?

The data shows information about the various shipping services used by online shoppers in the U.S. as of April 2017. During the survey period, 87% of respondents said that they had used the order tracking service.

Tracking	87
Delivery notification (e.g. via email, text message)	57
Express delivery	27
Delivery to a kiosk or retail shops	20
Same-day delivery	15
Delivery at a preferred time/day	14
Delivery to a preferred location (e.g. garage or garden)	11
None of the above	4
Delivery to a preferred neighbor	3

Use of services offered by shipping providers among U.S. online shoppers 2017

StatInvestor