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Percentage of returned online orders according to U.S. online shoppers 2017, by type

What percentage of items you order online do you return?

The data displays the percentage of items online shoppers in the U.S. return as of April 2017. During the survey period, 95% of respondents said that up to 25% online food orders were usually returned by them.

Food 94.9 3.2 1.7 0.2
Electronic devices 87.6 7.1 2.6 2.7
Clothing, accessories, shoes 77.7 12.6 6.2 3.5
Furniture/furnishings 93.7 3.2 1.7 1.5
Household goods 90.9 6.1 1.8 1.2
Books, music, and other media products 90.2 3.7 3.6 2.5

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