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U.S. consumer willingness to try chatbot commerce 2016

How do you feel about shopping with automated chatbots on messaging apps like Facebook Messenger, Kik, WhatsApp and WeChat?

The data depicts the willingness of U.S. consumers to try chatbot commerce. During the September 2016 survey, 33.8% of respondents said they were open to trying it, while nearly 5% said that had already tried it but would never use it again.

Open to trying it	33.8
Would not try it	56.43
Have tried it already and would use it again	4.99
Have tried it already and would not use it again	4.79

U.S. consumer willingness to try chatbot commerce 2016

StatInvestor