The data displays the American Customer Satisfaction Index (ACSI) scores of customer satisfaction with internet search engines and information websites from 2000 to 2018. In the most recently reported period, the customer satisfaction score was 79 index points.
2000 | 63 |
2001 | 65 |
2002 | 68 |
2003 | 71 |
2004 | 72 |
2005 | 76 |
2006 | 77 |
2007 | 75 |
2008 | 80 |
2009 | 83 |
2010 | 77 |
2011 | 80 |
2012 | 79 |
2013 | 76 |
2014 | 80 |
2015 | 76 |
2016 | 77 |
2017 | 76 |
2018 | 79 |