ACSI - U.S. user satisfaction with internet portals 2018

The data shows an annual comparison of U.S. user's satisfaction with online portals and search engines in 2018, according to the American Customer Satisfaction Index (ACSI). In 2018, market leader Google was ranked first with 82 out of 100 ACSI index points. Google's popularity is not only based on its leading position within the online search market but also related to the wide selection of online products offered by the company.