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U.S. online shopper brand trust reasons 2017

Reasons for online shoppers in the United States to trust a brand online in 2017

The data shows the most common reasons for online shoppers in the U.S. to trust a brand online in 2017. According to the findings, 83% of surveyed consumers stated that a brand's trustworthiness was defined by a previously good experience they had with the brand itself.

Had a good experience previously 83
Many good reviews 66
Been around a long time 41
Friends and family recommend 38
Identified as a best seller 26
Social media popularity 7