The data displays e-mail marketing tactics retailers used to attract and engage customers in North America as of September 2016. During the survey period, 46% of respondents in the U.S. and Canada stated they experimented with personalized subject lines to attract and engage customers.
Using mobile-optimized design | 64 |
Including product recommendations | 46 |
Experimenting with personalized subject lines | 46 |
Using customer data to create dynamic e-mail content | 38 |
Sending triggered e-mails based on specific behavior | 37 |
Optimizing frequency and/or send time | 32 |
Sending e-mails based on a change in product catalog | 17 |