The data displays the leading brand actions on social media that prompt users to unfollow brand pages as of July 2016. According to the survey, 46% of respondents have unfollowed a brand's social media page because the brand posted too many promotional messages.
Too many promotional messages | 46 |
Information not relevant | 41 |
They tweet too much | 35 |
Use of slang/jargon doesn't fit brand | 30 |
Too quiet | 18 |
They don't reply to me | 15 |