The data displays the results of a survey conducted in the U.S. in April 2017. U.S. residents were asked about the benefits of the increasing popularity of virtual assistants. At that time, 59% of respondents indicated more convenience in daily life as one of the benefits of virtual assistants. Virtual digital assistants are software programs that take natural language commands or questions, either in written or spoken form, and attempt to carry out a task or provide an answer for the user.
Better guidance when purchasing goods and services | 38 |
Less time in front of a screen | 40 |
More convenience in daily life | 59 |
Shorter waiting times when calling a hotline | 28 |
None of the above | 16 |