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U.S. consumer satisfaction with online food delivery experiences 2016

How satisfied were you with your experience of ordering groceries online or through a delivery service?

The data illustrates the results of an online survey conducted in September 2016. U.S. consumers were asked how satisfied they were with their experience of online grocery shopping and delivery services. During the survey, about 34% of respondents reported that they were satisfied with their experience.

Very unsatisfied 5.7
Unsatisfied 2.6
Somewhat unsatisfied 2.2
Neutral 16.8
Somewhat satisfied 12.3
Satisfied 34
Very satisfied 26.1