Retail & Wholesale » Retail Key Figures » High street retail in the United Kingdom (UK) | UK high street retailers rated by customer satisfaction 2018

High street retailers rated by customer satisfaction in the UK 2018

Leading high street retailers ranked by customer satisfaction rating in the United Kingdom in 2018

The data describes major high street retailers in the UK ranked by customer satisfaction as assessed by Which? in 2018. Lush, Savers and Smyths Toys were rated highest with a customer satisfaction score of 81 percent, followed by Screwfix and Toolstation with 80%.

Lush	81
Savers	81
Smyths Toys	81
Screwfix	80
Toolstation	80
Bodycare	79
Richer Sounds	79
The Perfume Shop	78
Waterstones	78
Dunelm	77
Ikea	77
John Lewis	77
The Body Shop	77
Dorothy Perkins and Burton	66
Halford (incl. Cycle Republic)	66
Miss Selfridge	66
Ryman	66
JD Sports	65
Toy R Us - Babies R Us	65
Homebase - Bunnings	64
Evans	63
Sports Direct	63
Clinton Cards	60
WHSmith	58

High street retailers rated by customer satisfaction in the UK 2018

StatInvestor